What we do with your details

Newcastle Concrete Works is an independent referral service. We are not a concreting contractor. This page explains what we collect when you send an enquiry, why, and who sees it.

What we collect

• Your name, phone number and email address.
• What you tell us about the job, including the suburb it's in.
• How you reached the site, such as the page you landed on and any advertising tags in the link.

Why we collect it

To read your enquiry, work out which kind of concrete contractor it suits, and pass it to one or more local contractors so they can contact you and quote.

Who we share it with

When you tick the box on the enquiry form agreeing to this policy, you consent to us passing your name, contact details and job details to one or more local concrete contractors so they can contact you and quote. We share them with nobody else. A contractor may pay us a fee for the referral. We don't sell contact lists, and we don't pass your details to anyone for unrelated marketing.

Once a contractor has your details, they handle them under their own privacy practices. Ask them directly if you want to know more.

Our website host and form provider store enquiries on our behalf. Their servers may be outside Australia.

If you're a contractor

If you register your interest as a contractor, we use your business and contact details and your licence number to check your licence and to talk to you about referrals. We don't publish them.

Maps

Some pages show a map loaded from Google Maps. Google may set cookies and collect usage data when the map loads, under its own privacy policy.

Marketing

We don't add you to a mailing list. We contact you only about the enquiry you sent.

How long we keep it

We keep enquiry records for as long as we need them to manage referrals and resolve any dispute, then delete them.

Seeing, correcting or deleting your details

To ask what we hold about you, have it corrected or deleted, or withdraw your consent to a referral, email info@newcastleconcreteworks.com.au. We'll respond within 30 days.

If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.